1. Who we are
Zentro Sites Limited ("Zentro Sites", "we", "us") is a WordPress design and development agency based in Nigeria. This policy explains how we handle personal information when you visit zentrosites.com, contact us or use our services.
2. Information we collect
Information you give us: your name, email address, phone number, company name and the details of your project when you request a quote, message us or sign up for a service.
Information collected automatically: basic technical data such as your browser, device type, pages viewed and approximate location, gathered through cookies and similar technologies (see our Cookie Policy).
Information from clients: content, images, account details and other materials you provide so that we can build and maintain your website.
3. How we use your information
To respond to enquiries, prepare proposals and deliver the services you request.
To manage our relationship with you, including invoicing, support and project communication.
To improve our website, services and marketing, and to keep our systems secure.
To meet legal and regulatory obligations.
4. Legal basis
We process personal information where it is necessary to perform a contract with you or to take steps at your request before a contract, where we have a legitimate interest in running and improving our business, where we must comply with the law, and where you have given consent.
5. Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate, such as hosting, email, analytics and payment providers, and only as needed for them to do their job. We may also disclose information where the law requires it.
6. International transfers
Some of our providers store data outside Nigeria. Where this happens, we take reasonable steps to ensure your information is protected to an appropriate standard.
7. Retention
We keep personal information only as long as needed for the purposes described above, including to meet legal, accounting and reporting requirements, and then delete or anonymise it.
8. Your rights
Subject to applicable law, including the Nigeria Data Protection Act 2023, you may ask to access, correct, delete or restrict the use of your personal information, object to processing, or withdraw consent at any time. To exercise these rights, contact us using the details below.
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Contact us
Questions about this policy? Message us on WhatsApp at +234 813 744 1074 or use the contact page on this website.